By Michael Ainomugisha
As smart technology becomes part of everyday life, concerns are growing over how much personal information electronic devices collect, where it is stored and who has access to it.
A report by Lawyers Weekly highlighted how smart gadgets respond to simple commands, such as clapping to switch on lights or asking Apple’s Siri to play music. While these features offer convenience, they raise questions about how much information such devices collect from users.
In 2013, security researchers demonstrated how hackers might remotely access smart televisions through their built-in microphones and cameras. WikiLeaks later exposed a CIA hacking tool known as Weeping Angel, reportedly designed to turn certain smart televisions into listening devices.
Similar concerns emerged in September 2026 when technology outlet Gamers Nexus, working with Level1Techs and independent security researchers, published an investigation into South Korean electronics manufacturer LG.
The researchers alleged that LG smart televisions recorded background audio even while in standby mode, capturing sounds from as far as 12 metres away. They also raised concerns about information collected through connected devices and microphones on remote controls.
LG disputed the allegations, maintaining that its televisions do not continuously record private conversations and that voice recognition operates through specific user-activated features.
Beyond LG, the investigation raises wider questions about how multinational technology companies collect, store and use personal information.
Daniel Kakama, a senior technical assistant at Uganda Christian University’s University ICT Services (UIS), explains that multinational companies collect personal data and store it on servers in data centres, sometimes located in different countries.
According to Kakama, companies use this information to improve services, personalise content and target advertisements. While users benefit from more convenient services, companies and advertisers gain commercially by understanding consumer behaviour.
However, Kakama warns that personal information faces risks of exposure through security breaches and misuse, potentially leading to fraud, identity theft, unwanted tracking and profiling.
He advises users to review privacy settings, limit application permissions, use strong passwords and two-factor authentication, and avoid sharing unnecessary sensitive information.
Kakama also urges consumers to read terms and conditions and privacy notices before accepting them, as these documents explain how companies collect, use and share personal information.
He emphasises that technology companies also have a responsibility to protect users’ information and remain transparent about their data collection practices.
As consumers increasingly depend on smart televisions, smartphones and other connected devices, understanding how personal information is handled is becoming an important part of staying safe online.
